How VoIP gives you competitive advantage

VoIP has been around for well over a decade, with the benefits well publicised and widely known amongst those in the industry. Switching to VoIP and cloud-based telecommunication systems can help to provide your business with a competitive advantage and transform the way in which you work.














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Faster and better business decisions

VoIP enables you to visualise your telecoms data in real time, meaning you can identify what is working and what is not. It is easy to analyse where employee time is being used efficiently and where it is being wasted. You can see the details of every call made or received across the entire organisation and create reports to help you make informed decisions and predict future outcomes based on accurate data.














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Increased flexibility and mobility

VoIP can seriously boost your flexibility and mobility. It can integrate with most major software, including email programs such as Outlook, and enables remote video conferencing. Employees can log in to the system and operate from absolutely anywhere as long as there is an internet connection; therefore, it is great for businesses that employ remote workers.

Reduced costs

One of the main ways of gaining an advantage through VoIP is by cutting costs, thus boosting profits and profit margins. This is because switching to VoIP can result in a significant reduction in telecommunications costs. Technology giant Dell was reported to have saved almost $40m (over £30m) by switching to VoIP, with businesses expected to save an average of 50 to 75 per cent on their phone costs by making the switch.

To learn more about VoIP and why it is becoming the dominant force in telecommunications for business, contact an expert such as You can also obtain information about both retail and wholesale VoIP termination rates.

Enhanced productivity

This is one area in which VoIP can really make a difference. Instead of being restricted while on the phone, VoIP means that employees can multitask; for example, they can take/make a call at the same time as working on a shared document. In addition, they can answer calls by pressing a designated key on their keyboard rather than having to physically pick up a phone.

Video conferencing can also boost productivity. By removing the need to travel to meetings, many hours can be saved and used in a more productive way.

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